December 3, 2018

Banks’ handling of financial difficulty not up to scratch

Banks need to improve the way they deal with customers struggling with financial hardship, a review has found. The Banking Code Compliance Monitoring Committee released a […]
August 6, 2018

New banking code a win for customers

Banks will abolish some fees, make it easier for customers to switch banks and be more proactive in dealing with customer in financial difficulty, under the […]